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Our clients deserve our undivided attention – as does our labor.
FAQ
How do I get a quote on a ReDeck?
Can you simply remove the carpet and glue down seagrass vinyl?
No, we do not offer that service. Techniques like “flipping the boards” or “sanding the old deck” are often suggested on DIY forums and used by some DIY-level service companies, but they pose significant risks. The 3/4″ marine deck is the most critical structural component of your pontoon, holding everything together. Sanding it weakens its integrity.
The main concern is adhesion. Over the years, your decking has absorbed liquids, lotions, beer, organic matter, mold, and mildew, all of which can prevent the vinyl from bonding properly. The only way to ensure a reliable bond between the deck and vinyl is to start with a new, clean deck, free from impurities. This requirement is different for the few manufacturers that use synthetic or composite decking from the factory.
As a service company, our goal is to ensure your pontoon’s longevity, so you won’t need to return to us unless you’re referring a friend! With tens of thousands of hours spent restoring pontoons, we’ve learned what shortcuts are simply not worth taking.
How do I get a quote for a comprehensive restoration or Tritoon?
At Cedar Marine Services, we offer mobile quoting for unique restoration and Tritoon conversions. After an initial phone consultation to discuss the project scope and budget, we visit your pontoon with material samples, design ideas, and a measuring tape.
This hands-on approach lets us thoroughly inspect your boat, ensuring no surprises during restoration and providing an accurate material estimate. While mobile quoting requires significant time and resources, it allows us to answer your questions in real-time, using your pontoon as a direct reference.
All aspects of your project, from quoting to communication, are personally handled by our owner, ensuring you receive dedicated, one-on-one service throughout.
Do we need to bring our pontoon boat to you?
If you prefer, you’re welcome to bring your pontoon to our shop. We have a gantry system capable of lifting tritoons and pontoons off the ground, so there’s no need to leave your trailer with us. Additionally, we provide free trailer storage during your restoration slot.
Do you offer a warranty for your work?
All warranties will be clearly detailed in your quotes and project receipts. Please note that warranties are non-transferable and apply only to our original clients.
How do I care for my restored pontoon?
Do you offer winter storage?
We offer on-site outside winter storage for our restoration clients.
Do you work on old motors?
If you’re experiencing issues with a two-stroke motor, we recommend upgrading to a new Suzuki 4-stroke outboard. These motors come with an excellent warranty, are highly fuel-efficient, and provide a reliable long-term solution. Switching to a Suzuki 4-stroke ensures your motor will be dependable for years to come.
Do you reupholster interiors with wood framing?
However, for pontoons with unique fencing layouts that aren’t compatible with modular interiors, we do recommend reupholstering the existing interior.
How long until you can start working on my boat?
During the summer months, we aim to offer a 1-week turnaround for ReDecks, though this is subject to our current workload. We focus on one to two pontoons at a time, ensuring your boat receives our full attention. Your pontoon will be scheduled as soon as we have a material deposit and a signed quote on file.
In an industry where vague promises on lead times are common, we pride ourselves on clear and honest communication. Your pontoon will never sit idle in a storage lot waiting for parts or quotes—you can keep using it right up until your scheduled restoration slot. If any schedule changes occur (though rare), we will promptly inform you.
While we may occasionally run a week ahead or behind, when we commit to a timeframe, such as the 3rd week of September, we’ll be ready for you then. We ask our clients to respect the schedule as well, as any delays on your part could result in being moved to the back of the line.
How long does a restoration take?
If we’re only ReDecking your pontoon, expect the process to take about a week. For more comprehensive projects that involve reupholstering the entire interior, ReDecking, and replacing fence paneling, the boat will likely be in the shop for 2-3 weeks.
How does payment work?
If you’re storing your pontoon with us until Spring and your restoration is scheduled for January, we will contact you in January for the final payment. If you’d like to inspect your pontoon before finalizing payment, we’ll have it ready for you in the shop, nice and warm, so you can review the quality of our work before we shrink-wrap it and return it to storage for Spring delivery.
All storage contracts must be paid in full at pickup or drop-off in the Fall. We accept all major credit cards, personal checks, and cash, and can split payment types.